SHOP TERMS AND CONDITIONS
GENERAL PROVISIONS
1.1. These Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the “Terms and Conditions”) are a binding legal document for the parties, which establishes the rights and obligations of the Buyer and the Seller, the terms and conditions for the purchase of the Goods and the conditions for the payment for the Goods, the procedure for the delivery of the Goods and the procedure for the return of the Goods, the parties’ liability, and any other provisions relating to the purchase of goods in the www.carolhome.lt e-shop.
1.2. By placing an order, the Buyer confirms his/her acceptance of these Terms and Conditions.
1.3. The contract between the Buyer and the Seller is deemed to have been concluded from the moment when the Buyer has created a shopping cart in the online store, indicated the delivery address, chosen the payment method and read the Terms and Conditions, and has clicked the “Buy/Purchase” button.
PROTECTION OF PERSONAL DATA
2.1. When ordering goods from www.carolhome.lt, the buyer must provide the data requested at the time of purchase: name, surname, address, telephone number and e-mail address.
2.2. The Buyer is responsible for providing correct information at the time of purchase.
2.3. By placing an order, the Buyer consents to the processing of the personal data provided by him/her for the purpose of fulfilling the order. The Buyer also agrees to receive information notifications to the e-mail address provided by him/her in order to complete the order.
2.4. The processing of the Buyer’s personal data for marketing purposes may only be carried out if the Buyer himself/herself consents to it.
2.5. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except when required by a competent State authority in cases provided for by the Laws of the Republic of Lithuania or by the Buyer’s separate written consent.
RIGHTS AND OBLIGATIONS OF THE BUYER
3.1. The Buyer undertakes to pay the Seller the agreed amount for the goods ordered and to accept the goods.
3.2. To provide full, complete and correct information on the billing form. If the Buyer provides inaccurate, false or misleading data in the billing form, www.carolhome.lt has the right to cancel the Buyer’s registration and delete the data.
3.3. In the event of a change in the Buyer’s details on the Purchase Form, the Buyer must inform the Seller immediately.
3.4. The Buyer has the right to withdraw from the contract of sale and purchase of the Goods, in accordance with the provisions set out in the Return Policy.
3.5. By placing an order in carolhome.lt, the Customer agrees to these Terms and Conditions of Sale and Purchase and agrees to abide by them, as well as with the legislation of the Republic of Lithuania regulating retail trade.
RIGHTS AND OBLIGATIONS OF THE SELLER
4.1. The Seller undertakes to provide all the conditions for the Buyer to make proper use of the services provided by the e-shop www.carolhome.lt.
4.2. If the Buyer attempts to undermine the stability and security of the e-shop or violates his/her obligations, the Seller has the right to restrict, suspend or terminate the Buyer’s access to the e-shop immediately and without notice.
4.3. The Seller undertakes to respect the Buyer’s right to privacy with regard to the Buyer’s personal information contained in the Purchase Form and not to disclose it to third parties.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
4.5. The Seller may, in important circumstances, temporarily or permanently discontinue the operation of the e-shop without prior notice to the Buyer.
4.6. The Seller may unilaterally change the terms of these Terms and Conditions.
4.7. If the Buyer uses the services provided by www.carolhome.lt after the changes to these Terms and Conditions, the Buyer is deemed to have accepted the change to the Terms and Conditions.
TERMS AND CONDITIONS FOR THE PURCHASE OF GOODS BY PRE-ORDER OR INDIVIDUAL ORDER IN THE CAROL HOME ONLINE SHOP
5.1. Under the contract for the sale and purchase of goods under a pre-order or individual order, the Seller, UAB Carolinos Namai, undertakes to acquire the item or items specified in the Buyer’s order and to transfer them to the possession of the Buyer for a remuneration agreed upon in advance by the Parties and within the stipulated time limit.
5.2. When the Buyer orders an item on a pre-order or individual order in the online shop, the order can only be processed when the Buyer has paid for the purchase of the goods.
5.3. The rules set out in Article 6.362 of the Civil Code of the Republic of Lithuania apply to the return and replacement of goods of satisfactory quality. The Seller has the right to refuse to accept goods of the categories listed in Clause 17 of the Retail trading rules, that are of suitable quality, including but not limited to furniture, bedding accessories and lighting fixtures. If the Buyer does not agree to receive the goods of satisfactory quality, 50% of the paid deposit is not refundable.
5.4. If the Buyer fails to collect the goods within 14 calendar days from the date of delivery of the notification of arrival of the goods, a warehousing fee shall be charged, equal to 1 percent of the total amount of the contract-order, but at least EUR 3 excluding VAT for each day of storage.
5.5. Failure to collect the goods for any reason other than force majeure for more than 28 calendar days from the date of delivery of the notification of arrival of the goods, is deemed to be a rejection of the ordered goods and a fundamental breach of the contract of pre-purchase of goods. In such a case, the Seller has the right to unilaterally terminate the Sale and Purchase Contract by notifying the Buyer, and the paid deposit is deemed to be compensation for the Seller’s minimum loss, and is not refunded to the Buyer.
5.6. If the Seller is unable to deliver the goods within the agreed period of time, the Seller has to inform the Buyer by telephone or any other acceptable means of communication and specify the delivery date.
5.7. If the Seller fails to deliver the goods within the agreed period of time and fails to specify the delivery date to the Buyer, the Buyer has the right to demand performance of the contract or to terminate the contract unilaterally and to demand a refund of the advance payment.
5.8. By ordering goods from catalogues or ordering the manufacture of an item and by making an advance payment to the Seller, the Buyer acknowledges and accepts that there may be slight variations in colour, unevenness in the texture of the material, cracks in the surface caused by purposeful ageing and similar minor discrepancies between the item shown in the catalogue, in the visualisation, or in any other description and the item as delivered or manufactured.
5.9. By making an advance payment, the Buyer agrees to the terms and conditions of the Contract and the Order, the quantity, nature and price of the goods.
5.10. The contract for the purchase and sale of catalogue and/or pre-order goods takes effect from the date when the advance payment is made, and remains in force until the fulfilment of the Parties’ obligations. The order term agreed by the Parties starts from the date of receiving of the advance payment to the Seller’s bank account or in cash.